Grinnell Mutual, a property casualty insurance company, is now using Kespry drones and the company’s aerial intelligence platform for residential and commercial property roof inspections.
They deploy the system routinely to collect high-resolution photos that are blended into composite 3-D images of roofs. The images are combined with artificial intelligence (AI) and machine learning based algorithmic assessments made in the Kespry Cloud. These assessments help adjusters determine storm-related damage to make the most accurate claim decisions possible.
“What’s nice about the Kespry system is we can knock out an average inspection within about 15 minutes,” Property Large Loss Specialist Chuck Tremain said, according to a press release. “Without a drone, a roof inspection can take up to two hours. With the drone, I have the data right there. I can look at it on-site and actually make some decisions on the spot, which is nice. Our policyholders and contractors have trusted the data and found that it is accurate. It makes us feel like we’re doing our job and getting policyholders taken care of. We’re making good on the promise we make to our policyholders.”
The company also has found benefit in using Kespry to assess complex, multi-property claims.
“Both Grinnell Mutual employees and customers are experiencing the benefits of using Kespry to enhance accuracy and dramatically decrease claim cycle times,” Kespry CEO George Mathew said, according to the release. “Our platform delivers incredibly high-resolution, accurate aerial imagery and unbiased reports, creating transparency and trust among everyone involved in Grinnell Mutual’s claims cycle. We’re incredibly pleased to play a role in enhancing how Grinnell Mutual conducts inspections for the better.”