More and more telecom network operators are gearing up to utilize the opportunity associated with drones for improving network quality and customer experience. AT&T Chief Strategy Officer John Donovan says the wireless operator wants to use drones to enhance customer experience. Earlier, du, a telecom network operator in the Middle East, made attempts to utilize the potential of drones to inspect networks and enhance quality of services of its mobile customers. Sending the devices to do spot checks of cellular towers, inspect construction sites, or help handle initial assessments of technical troubles in the field are some of the eight cases that AT&T is working on for using the drone inside the company. The image is from MWC 2016 where AT&T and Intel are conducting demo. Telecom network maker Nokia had discussed about drones during MWC 2015 itself. “We’d rather send a drone out that has an antenna that collects signals to troubleshoot before we dispatch a person,” said Donovan in an interview at Mobile World Congress in Barcelona. “Once we do, we will learn a lot about it and help our enterprise customers learn what are the business cases for drones.” Drone market ABI Research says more than […]
